RED STAR · PRIVACY
Privacy Policy
This policy explains how RED STAR collects, uses, and protects personal data across the website, service store, and contact and consultation forms.
Controller: RED STAR – Riyadh, Saudi Arabia.
Last updated: 25 August 2026
Data we collect
We may collect your name, email, phone number, business name, request details, selected services, files you choose to share, and technical usage data such as device type and visited pages. We do not request sensitive data or passwords through website forms.
Purposes of processing
We use data to answer enquiries, prepare quotations, deliver services, manage store and consultation requests, improve the website, measure performance, and provide marketing communications the customer has agreed to receive.
Legal basis
Processing is based on consent, steps requested before or during a contract, legal obligations, or a legitimate interest that does not override the data subject’s rights. Marketing consent may be withdrawn at any time.
Sharing and service providers
Data may be processed by hosting, analytics, email, and automation providers including Vercel and Klaviyo, and through WhatsApp when the customer chooses to open a chat. These services may involve processing outside Saudi Arabia subject to applicable safeguards and agreements. We do not sell personal data.
Retention and destruction
We retain customer and request data only as needed to provide services, follow up, and meet legal obligations, after which it is securely deleted or anonymized. Retention needs are reviewed periodically.
Your rights
You may request information, access, a readable copy, correction or updating, and destruction where applicable; withdraw consent; and submit a complaint to the competent authority.
Security and cookies
We apply appropriate technical and organisational measures against unauthorised access and loss. The website may use necessary, analytics, and marketing cookies, controllable through browser settings or a consent tool when available.
Contact and updates
To exercise your rights or ask about privacy, contact info@rsl.com.sa or +966 555 933 442. We may update this policy when services or requirements change; the latest update date will appear here.
This is a general operational notice and does not replace specialist legal review when adding online payments, sensitive-data processing, or large-scale international transfers.